As they drove away, the couple agreed that the helpful clerk was indeed exceptional, that finding people who are both this friendly and helpful wasn't easy.
Two years passed. The clerk had almost forgotten the incident when he received a letter from the old man. It recalled that stormy night and enclosed a round-trip ticket to New York, asking the young man to pay them a visit.
The old man met him in New York, and led him to the corner of
"That," said the older man, "is the hotel I have just built for you to manage."
"You must be joking," the young man said.
"I can assure you that I am not," said the older man, a sly smile on his mouth.
The old man's name was William Waldorf Astor, and the magnificent structure was the original Waldorf-Astoria Hotel. The young clerk who became its first manager was



